Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the ValidStack website (validstack.pro) and services provided by ValidStack, a Danish company registered under CVR number 45290980.

By accessing or using our website, requesting our services, or entering into any agreement with us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("Client", "you", "your") and ValidStack ("we", "us", "our", "Company").

2. Company Information

ValidStack specializes in web development, API development, mobile development, data visualization, technical consulting, and subscription-based website packages.

3. Services

3.1. Custom Development Services

We provide custom development services including:

• Web Development: Frontend, backend, and full-stack web applications
• API Development: REST APIs, GraphQL, and database integration
• Mobile Development: Cross-platform and native mobile applications
• Data Visualization: Interactive dashboards and business intelligence solutions
• Technical Consulting: Network monitoring, enterprise optimization, and process automation

3.2. Website Package Subscriptions

We offer monthly subscription packages for website development and maintenance:

• Essential Package: $19/month - Professional template design with basic features
• Professional Package: $49/month - Custom single-page design with advanced features
• Premium Package: $99/month - Multi-page website with advanced functionality
• Enterprise Package: $199/month - Unlimited pages with custom development

All subscription packages include hosting, SSL certificate, domain registration, regular updates, maintenance, and technical support as specified in the package description.

3.3. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We will notify clients of significant changes that may affect existing projects or subscriptions.

4. Orders, Contracts, and Payment Terms

4.1. Order Process

Orders for our services can be placed through:

• Website contact forms
• Direct email communication
• Subscription package selection on our website
• Phone consultation

All orders are subject to our acceptance. We may decline any order at our sole discretion.

4.2. Contract Formation

A contract is formed when:

• We send written confirmation of your order/project scope, or
• We commence work on your project after your approval, or
• You complete payment for a subscription package

4.3. Payment Terms

Custom Projects

• Payment terms will be specified in individual project agreements
• Typical payment schedule: 50% upfront, 50% upon completion
• Payment is due within 14 days of invoice date unless otherwise agreed

Subscription Services

• Subscription fees are billed monthly in advance
• Payment is processed automatically via Stripe
• Prices are in US Dollars (USD)
• All prices include applicable taxes where required

4.4. Payment Processing

Payments are processed securely through Stripe. We do not store credit card information. By providing payment information, you authorize us to charge the specified amount to your payment method.

4.5. Late Payments

Late payments may result in:

• Suspension of services until payment is received
• Interest charges of 1.5% per month on overdue amounts
• Recovery costs and legal fees

5. Consumer Rights and Withdrawal

5.1. Right of Withdrawal (14-Day Cooling-Off Period)

For consumers purchasing services online or by distance communication:

Under Danish consumer protection law, you have the right to withdraw from the contract within 14 calendar days without giving a reason. The withdrawal period starts:

• For services: From the day the contract is concluded
• For subscription services: From the day you receive order confirmation

5.2. How to Exercise Withdrawal Right

To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement to:

You may use the model withdrawal form provided below, but it is not obligatory.

5.3. Effects of Withdrawal

If you withdraw from the contract, we will reimburse all payments received from you without undue delay and in any event not later than 14 days from the day we are informed of your decision to withdraw.

Exception: If you have expressly requested that we begin providing services during the withdrawal period, you may be liable for payment proportionate to the services provided up to the withdrawal date.

5.4. Model Withdrawal Form

5.5. Business Customers

The withdrawal rights above apply only to consumers as defined by Danish law. Business customers do not have statutory withdrawal rights unless otherwise agreed in writing.

6. Intellectual Property and Ownership

6.1. Work Product Ownership

Upon full payment of all fees:

• Custom-developed code and designs become your property
• We grant you a perpetual, worldwide license to use the delivered work
• We retain ownership of our proprietary tools, frameworks, and methodologies

6.2. Third-Party Components

Some deliverables may include third-party components (libraries, plugins, templates) that are subject to their respective licenses. We will identify such components and their licensing requirements.

6.3. Website Content

All content on our website, including text, graphics, logos, images, and software, is our property or used with permission and is protected by copyright and other intellectual property laws.

6.4. Client Materials

You retain ownership of materials you provide to us (content, images, logos). By providing materials, you grant us a license to use them solely for the purpose of providing our services.

7. Service Level, Warranties, and Guarantees

7.1. Service Standards

We commit to providing services:

• In accordance with agreed specifications and timelines
• Using industry-standard practices and technologies
• With reasonable skill and care

7.2. Two-Year Legal Warranty (Danish Consumer Law)

For consumers: You have a two-year legal warranty period under Danish law. During this period, you have the right to complain about defects or non-conforming services.

Warranty covers:

• Services that do not conform to agreed specifications
• Material defects in delivered work
• Failure to perform services with reasonable skill and care

7.3. Warranty Remedies

If services do not conform to the warranty, we will, at our option:

• Repair or correct the non-conforming work at no additional cost
• Provide a proportional price reduction
• In cases of fundamental breach, refund the relevant portion of fees paid

7.4. Warranty Limitations

Warranties do not cover:

• Issues caused by third-party services or hosting providers
• Problems resulting from client modifications to delivered work
• Issues arising from client-provided content or materials
• Normal wear and tear or technological obsolescence
• Damage caused by misuse, negligence, or unauthorized modifications

7.5. Subscription Service Availability

For subscription services, we aim for 99.5% uptime but cannot guarantee uninterrupted service due to factors beyond our control, including:

• Scheduled maintenance
• Third-party hosting provider issues
• Force majeure events
• Internet connectivity issues

8. Termination and Cancellation

8.1. Subscription Cancellation

You may cancel subscription services:

• At any time with 30 days' written notice
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months unless required by law
• Your website will remain active until the end of the paid period

8.2. Termination for Cause

We may terminate services immediately if:

• Payment is overdue by more than 30 days
• You breach these Terms and fail to remedy within 14 days of notice
• You use our services for illegal or harmful purposes
• You violate applicable laws or regulations

8.3. Effects of Termination

Upon termination:

• You must pay all outstanding fees
• We will provide reasonable assistance in data retrieval (subject to additional fees)
• Hosting services will be discontinued after the notice period
• Confidentiality obligations survive termination

9. Limitation of Liability

9.1. General Limitations

To the maximum extent permitted by Danish law:

• Our total liability for any claim shall not exceed the total amount paid by you for the specific service in question
• We are not liable for indirect, consequential, or special damages
• We are not liable for lost profits, data loss, or business interruption

9.2. Consumer Protection

For consumers: The above limitations do not apply to the extent they would be invalid under mandatory Danish consumer protection laws. We remain liable for:

• Personal injury or death caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

9.3. Third-Party Services

We are not liable for issues caused by third-party services, including:

• Hosting provider downtime or data loss
• Payment processor issues
• Domain registration problems
• External API or service failures

10. Data Protection and Privacy

Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you also agree to our Privacy Policy.

Key points regarding data protection:

• We comply with GDPR and Danish data protection laws
• We collect only necessary personal data for service provision
• We do not sell or rent your personal data to third parties
• You have rights regarding your personal data as outlined in our Privacy Policy

For detailed information about our data practices, please review our Privacy Policy.

11. Acceptable Use Policy

11.1. Permitted Use

You may use our website and services only for lawful purposes and in accordance with these Terms.

11.2. Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Upload, distribute, or facilitate distribution of malicious software
• Engage in activities that could harm, disable, or impair our services
• Use our services to spam, harass, or harm others
• Violate any applicable laws, regulations, or third-party rights
• Reverse engineer, decompile, or attempt to extract source code

11.3. Content Responsibility

You are solely responsible for content you provide or upload through our services. You warrant that your content:

• Does not infringe intellectual property rights
• Does not violate privacy rights of others
• Complies with applicable laws and regulations
• Is not defamatory, obscene, or harmful

12. Force Majeure

We are not liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or health emergencies
• Government actions, laws, or regulations
• War, terrorism, or civil unrest
• Internet infrastructure failures
• Third-party service provider failures
• Cyber attacks or security breaches

During force majeure events, we will make reasonable efforts to minimize delays and notify affected clients promptly.

13. Dispute Resolution

13.1. Informal Resolution

We encourage resolving disputes through informal negotiation. Please contact us first to discuss any concerns:

13.2. Consumer Complaints

For consumers: You may file complaints with relevant Danish consumer protection agencies:

13.3. Governing Law and Jurisdiction

These Terms are governed by Danish law. Disputes will be resolved in Danish courts, with primary jurisdiction in Copenhagen.

For consumers: Nothing in this section prevents you from seeking remedies in the courts of your country of residence if you are a consumer protected under applicable consumer protection laws.

14. Modifications to Terms

We may update these Terms from time to time to reflect:

• Changes in our services
• Legal or regulatory requirements
• Industry best practices

When we make changes, we will:

• Update the "Last updated" date
• Notify active clients via email for significant changes
• Post the updated Terms on our website
• Provide reasonable notice period for material changes

Continued use of our services after the effective date constitutes acceptance of the updated Terms.

15. General Provisions

15.1. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and ValidStack.

15.2. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4. Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to a successor entity.

15.5. Independent Contractors

The relationship between you and ValidStack is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, or agency relationship.

15.6. Language

These Terms are written in English. If translated into other languages, the English version shall prevail in case of conflicts.

16. Contact Information

For questions about these Terms of Service, please contact us:

These Terms of Service are effective as of 23 August 2025 and govern your use of ValidStack's website and services from that date forward.